Helfy

Senior CRM Manager

Herzliya, Israel / Marketing / Full-Time

About helfy

helfy is a fast-growing company that was founded to make a positive impact on the Wellness and lifestyle of others. We believe that the key to better Wellness goes hand in hand with better healthcare services. So, we’ve made it our primary mission to help millions of people worldwide by redefining the way we approach digital healthcare, making it quick, easy, and accessible to everyone via our brands.

Via a vast range of solutions, We enhance our users’ lives by putting them at the center of attention, constantly offering them new and exciting ways to get their lifestyle back on track, under the highest standards in the field of digital healthcare.

Position Description

Our marketing department is scaling, and we are looking for a passionate, creative and experienced CRM manager to join our marketing team.

Responsibilities:
  • Own Marcom outbound channels: Email marketing, SMS, Push notifications, and on-site campaigns.
  • Lead CRM activity, mentor and manage a team of internal CRM managers.
  • Manage and promote campaigns from planning to execution, based on specific customer segmentation.
  • Develop automation strategies and build automated programs that cover the entire client lifecycles.
  • Develop new ways to optimize clients’ lifetime value through relevant touchpoints.
  • Suggest exciting and appealing creative concepts while adjusting the best messaging across relevant markets and segments.
  • Team up with the studio and the creative department to create promotional materials and valuable content.
  • Implement new strategies and test them to optimize according to relevant KPIs
  • Collaborate with different teams and departments to synchronize and achieve the company’s goals
Requirements:
  • 5+ years of experience in a CRM / Marcom position focused on customer retention
  • Experienced at delivering multi-channel campaigns
  • Strong background in customer conversion, retention, and win-back strategies
  • Strong computer skills, ability to learn and operate multiple applications
  • Creative and fresh mind for concepts, copy, and visuals.
  • Relevant Degree and a high-level English — mandatory
  • Detail-oriented and highly organized

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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